Contact us by eMAIL: andrew210868@blueyonder.co.uk
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How to Order and Contact the Colonial Steamboat Company (CSC)

CONTACTING US

Our prefered contact is via eMail. If you are making an enquirey complete model, please include the discription at the bottome of the picture, so its clear which item you are refering too.

If it is about a custom project, please read the page on ordering a custom model (CLICK HERE).

As a general rule, include as much detail a possible, and in particular figure scale, approximate size and specific features and details you require.

PAYMENT METHODS

We currently accept the following payment methods:

Cheques - in British Pounds Sterling (£), drawable on a UK bank account, made payable to Andrew Birch.

PayPal - in British Pounds Sterling (£), paid to andrew210868@blueyonder.co.uk. You can still use this payment method if you have a credit card, but don't have a PayPal account, (CLICK HERE for a guide on how to do this).

We can consider other secure methods of payment, however any additional costs involved will have to be charged to the customer.

Goods will be dispatched once payment as been recieved and cleared. Goods remain the property of Andrew Birch until payment is recieved in full. Design Rights are not transferable and remain with Andrew Birch.

POSTAGE & PACKAGING

Handmade & Custom Models

We try our best to charge P&P at cost, or below. If however we overcharge significanlty we will issuse a refund or if requested a credit note on a future purchase.

Postage and Packaging for HANDMADE models are shown on the page of the model.

Manufactured Items ONLY.

UK: £10.00 Standard 1st Class; Signed For, on orders up to the value £30. Please add an additional £1 for each £10.00 over £30.

EU: £12.00 Standard. £16.00 for Airsure. on orders up to the value £30. Please add an additional £1 for each £10.00 over £30.

USA & CANADA: £20.00 minimum Airmail on order up to £30, Please add an additional £1.50 for every additional value of £10.00 on the order.

REST OF WORLD: Please email with details of order.

CONTACT US:

eMail:

andrew210868@blueyonder.co.uk

Telephone:

01634 845569 (before 21:00 UK Time)

Address:

177 Magpie Hall Road, Chatham, Kent. ME4 5NA

United Kingdom

© Andrew Birch 2013 All Rights Reserved